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System Notifications

Table of Contents

[[_TOC_]]

Changelog

VersionAuthorUpdate DateComment
1.0.0ITsung.Shen2024/06/05First Version

1. Introduction

1.1 Overview

EdgeHub provides a system notification setting function, allowing system administrators to use different notification channels to send system notifications. Currently, EdgeHub supports the following notification channels:

  • Email

This function is only available for system administrators. The conditions for being a system administrator are as follows:

  • Can access the Root tenant
  • Has Admin privileges in the Root tenant

Currently, EdgeHub sends the following system notifications:

  • Welcome email for new users registering on EdgeHub for the first time

  • Notifications related to subscription (only for public cloud operational site), including

    • Subscription success notification
    • Subscription expiration reminder
    • Subscription payment notification
    • Subscription expiration notification
    • Payment failure notification
    • Service termination notification for Tenant

1.2 System Notifications

  • After logging into EdgeHub, if you have Root tenant permissions, you can see the Root tenant in the Tenant list. Please click to enter.

    System-notification-2-01.png

  • After entering, select the gear icon in the upper right corner -> Advanced settings

    System-notification-2-02.png

  • After entering the screen, select the System notifications tab to access the System notifications settings function.

    System-notification-2-03.png

  • Currently, the System notifications support the following notification channels:

    • Email

      System-notification-2-04.png

      • Please enter System notifications -> Email. This section is used to set the sender's SMTP settings, including:

        • Hostname: SMTP server host
        • Port: SMTP protocol port, usually 25, 465, 587
        • Username: Email account of the sender
        • Password: Email password of the sender
        • SSL/TLS: Encryption method used by the SMTP server, can choose SSL/TLS, STARTTLS, or None

        The above fields are mandatory. Please use standard SMTP settings.

      • Additionally, a Send test function is provided, allowing users to test the SMTP server before submitting the settings.

  • After completing the settings, click Submit to complete the System notifications settings.

    System-notification-2-05.png